Order Processing Time
It may take 2- 5 business days to process your stock order. We ship Monday through Friday, excluding weekends and holidays. Please allow up to 2-5 business days for orders to process ,You will receive a tracking number once your order ships. Express shipping options and any other third-party fees are non-refundable.
All custom orders may take about 3-4 weeks to process.
The buyer are responsible for any insurance ,problems and damage which caused by shipping service such accidents, delays or other issues. Besides the buyer should to be responsible for any tax and/or duty charged by their country. And the goods will be Marked as "silk" or "Synthetic hair" for your easy customs clearance and less charge. (if you want to declare the goods as other item name, or specify an value for custom, please inform us when making the order)
Return and Warranty
1. All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase
2. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping.
3. All return items must be in its original conditions, including box and accessories. Men made defects are not guaranteed, such as broken, scratched and so on.
4. For any items,please send by EMS or your local post when send back.